Terms and Conditions

Please take note of the following important Terms & Conditions when booking Kimidoll makeup Artistry. We encourage you to read these User Terms carefully as they are a legal document and, upon making your booking, you agree to be bound by these User Terms.

ABN: 30 949 567 598

 

Booking Procedure

  • The booking fee paid to Kimidoll Makeup Artistry is strictly non-refundable or non-transferable.

  • Kimidoll Makeup Artistry will not hold any booking dates without the booking fee being paid.

  • For Kimidoll Makeup Artistry to fulfil a group/wedding booking a minimum call out fee of $400 will apply, not including travel fees or pre-wedding trials.

 

Payments

  • Final payment is due one month prior to the wedding date. If unpaid after this time it is up to the discretion of Kimidoll Makeup Artistry as to whether we proceed with the booking.

  • No reductions are permitted to be made to the numbers for makeup services provided by Kimidoll Makeup Artistry after the final payment has been made one month prior to the wedding.

 

Pricing

  • All pricing is subject to change. Unless a booking fee has been paid to Kimidoll Makeup Artistry securing prices as quoted.

  • All prices quoted include false lashes and their application, excluding junior bridesmaids unless previously specified as a requirement at the time of quotation.

  • Travel fees may be applied depending on location of wedding. If the location varies to the original quotation, Kimidoll Makeup Artistry has the right to amend the fee to reflect the new location.

  • No discount to the rate quoted will be issued in the event that a client requests Kimidoll Makeup Artistry to use a makeup product provided by the client.

 

Refunds and Cancellations

  • The booking fee will only be refunded in the unlikely event that Kimidoll Makeup Artistry is no longer able to fulfil the booking. This excludes inability to provide the service due to government bans/restrictions or due to ‘acts of God’ outside of Kimidoll Makeup Artistry’s control.

  • Kimidoll Makeup Artistry does not offer refunds for any completed services; therefore, if you are in any way dissatisfied, it is the responsibility of the client to notify the artist whilst on location.

  • Should you cancel your booking with Kimidoll Makeup Artistry the booking fee will not be refunded under any circumstance, including in the event of an ‘act of God’ outside of you (the clients) control.

  • To cancel a booking with Kimidoll Makeup Artistry written notification must be provided via email. Any money (if applicable) will be returned within 30 days to the clients nominated bank account.

  • If a booking is cancelled after the one-month deadline of final payment any monies paid to Kimidoll Makeup Artistry will not be refunded including the booking fee and final payment.

 

Timings

  • Kimidoll Makeup Artistry requires 50-60 minutes per full face of makeup to complete makeup services on a wedding day, including the application of false lashes.

  • Less time may be required for the completion of makeup on mothers and junior bridesmaids if requiring minimal makeup not including the application of false lashes.

 

Pre-Wedding Trials

  • A standard pre-wedding trial for one person is 1 hour 30 mins that is the equivalent of producing one makeup look with minimal changes.

  • Pre-wedding trials do not guarantee or secure services for your wedding date. Kimidoll Makeup Artistry needs to confirm availability and a non-refundable booking fee paid by the client to secure the date.

 

Service & Office Hours

  • Our usual service hours are by appointment 7 days a week 7:30am-4:00pm

  • Our office hours are Tuesday to Friday 9:00am-5:00pm

  • Any booking that requires Kimidoll Makeup Artistry to start outside these hours may be subject to a once only fee of $100.

  • If a booking with long distance travel (1.5 hours or above) requires Kimidoll Makeup Artistry to commence service outside of usual service hours, accommodation may need to be provided at the client’s expense.

 

Health and Safety

  • It is the client’s responsibility to advise on any known allergies to makeup products before commencing makeup application, as well as (but not limited to) contagious conditions such as cold sores, conjunctivitis and gastro. No liability will be taken by Kimidoll Makeup Artistry if this information has failed to be disclosed prior to the commencement of the service. No liability will be taken for claims arising from allergic reactions to makeup products used.

  • The weight limit of the makeup chair provided by Kimidoll Makeup Artistry has a weight limit of only 100kg. Should this not be suited please notify us at the time of your appointment or in advance and we will find another suitable chair in the utmost discretion. Kimidoll Makeup Artistry is under no obligation to ask clients their weight, it is the client’s responsibility to advise of any people requiring alternative seating. We accept no responsibility for any claims arising from weight exclusions regarding our makeup chair.

 

Damages

  • Damages, theft or contamination to Kimidoll Makeup Artistry’s property caused by any person, will require on the spot compensation.